Shipping & Returns

Terms

Payment terms for all shipments are VISA, MASTERCARD DISCOVER or AMERICAN EXPRESS card. All orders will be shipped via UPS or USPS. UPS will not deliver to a P.O. Box. Please provide a physical address.

Price per Pair exceptions

All items are PRICED PER PAIR except for a few of the Accessories which are priced as EACH. They are: 562N, 562G, RHYSTONE-N, RHYSTONE-G, 950 HAT BAND, WB-BLACK, WB-PINK, WB-RED, WB-PURPLE.

Shipping Errors

All claims for missing items must be made with the carrier within 10 days of the invoice date. Please note that orders consisting of more than one brand may arrive on different days if the order contains non-stock item(s). Check your packing slip to make sure you have a shortage, not a delivery delay.

Returns

All Returns must have prior authorization. You must email or write to us to obtain an authorization number. Returns not bearing an authorization number will not be accepted from the carrier and will be returned at the buyer\'s expense. Return authorization must be requested within 30 days of receipt of order. No Returns will be accepted after 30 days of receipt of order. Consumer is responsible for the shipping cost for the return.

Experienced and trained return goods personnel will carefully inspect your return before authorizing credit. When authorized non-defective merchandise is returned, there will be a $5.00 restocking fee per pair unless the return is due to company error. Mr. Tips will not guarantee any item that has been repaired or altered in any way. Items that are damaged because of customer abuse, neglect, or alteration will not be accepted for credit. Please try to return boots in the original boxes if possible.

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